The aim of this guide is to assist public and private purchasers of contract catering services in their efforts to organise a tendering process that will result in the selection of the economically most advantageous offer.
Forming part of a joint initiative by EFFAT & FERCO, the European social partners in the contract catering sector, this guide is also intended to raise awareness among tendering authorities of those contract catering companies that are eager to:
- promote respect for social values within their undertakings by means of working conditions and staff training, company agreements and the social dialogue;
- develop quality-related programs;
- take all measures possible to ensure the maximum level of food hygiene and safety.