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The guide has been produced thanks to the collaboration between EFFAT and FERCO in the context of their European social dialogue, and to the financial support of the European Union. We must also express special thanks to the European Commission’s Employment and Social Affairs Directorate General for its support for this project, as well as the steering group and national associations of experts who contributed their time and efforts to complete this work.

The following took part in the steering group:


  • Patrice Aubert – Deputy Chairman
  • Antonio Llorens – Deputy Chairman
  • Marie-Christine Lefebvre – Secretary General
  • Bernadette Macédoine – Consultant


  • Kerstin Howald – Tourism Sector Secretary
  • Rafaël Nedzynski – Member of the Executive Committee
  • Bernard Labi – Adviser

The guide was produced by :

Alain Roy, Associate Director

Philippe Hersant & Partners SARL
BP 19002 F-44090 NANTES Cedex 1

Content of this guide

With the financial support of the EU
Grant Agreement
VS/2004/0655 SI2.39852